Privacy Policy

1. Introduction

Welcome to VibeDirectories, operated by App2, Inc. ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vibedirectories.com (the "Website") and use our services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

When you register for an account, make a purchase, or interact with our Service, we may collect personal information that can be used to identify you, including:

• Name: Your first and last name
• Email Address: Used for account communication, order confirmations, and service updates
• Payment Information: Credit card details, billing address, and payment history (processed securely through Stripe, our payment processor)
• Account Credentials: Username and password (stored securely using industry-standard encryption)
• Contact Information: Phone number, mailing address, and other contact details you provide
• Profile Information: Company name, job title, and other information you choose to include in your profile

2.2 Non-Personal Information

We automatically collect certain information when you visit our Website, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
• Usage Data: Pages visited, time spent on pages, click patterns, search queries, and navigation paths through our Website
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage patterns
• Location Data: General geographic location based on your IP address (not precise location)
• Referral Information: The website or source that referred you to our Service

2.3 User-Generated Content

When you use our Service, you may submit content including:

• Product descriptions and information
• Company details and business information
• Images, logos, and other media files
• Reviews, comments, and feedback
• Support requests and communications

3. How We Collect Information

We collect information through various methods:

• Directly from You: When you register, make purchases, fill out forms, communicate with us, or interact with our Service
• Automatically: Through cookies, web beacons, and other tracking technologies as you navigate our Website
• From Third Parties: From payment processors (Stripe), analytics providers (DataFa.st), and other service providers that help us operate our business
• Public Sources: Information available publicly that you choose to associate with your account

4. How We Use Your Information

We use the information we collect for various purposes, including:

4.1 Service Provision

• Process and manage your account registration
• Process payments and fulfill orders
• Provide directory submission services
• Deliver customer support and respond to inquiries
• Send service-related communications and updates
• Manage your subscriptions and account preferences

4.2 Service Improvement

• Analyze usage patterns and user behavior to improve our Service
• Conduct research and analytics to enhance user experience
• Develop new features and functionality
• Monitor and analyze trends, usage, and activities
• Debug technical issues and ensure Service security

4.3 Communication

• Send marketing communications (with your consent, which you can opt out of)
• Provide newsletters, updates, and promotional materials
• Notify you about changes to our Service or policies
• Respond to your comments, questions, and requests

4.4 Legal and Security

• Comply with legal obligations and enforce our Terms of Service
• Protect against fraud, abuse, and security threats
• Investigate potential violations of our policies
• Protect the rights, property, and safety of our users and others

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are small data files stored on your device that help us improve your experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly (e.g., authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our Website (we use DataFa.st for analytics)
• Marketing Cookies: Track your browsing habits to deliver relevant advertisements

5.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may limit your ability to use some features of our Service. For more information about managing cookies, visit www.allaboutcookies.org.

6. Third-Party Services and Data Sharing

We work with trusted third-party service providers to help us operate our Service. We may share your information with these providers only as necessary to provide our services:

6.1 Payment Processing

We use Stripe to process payments. When you make a purchase, your payment information is securely transmitted to Stripe. Stripe handles all payment data in accordance with their privacy policy and PCI DSS compliance standards. We do not store your full credit card information on our servers.

6.2 Analytics

We use DataFa.st for website analytics to understand how users interact with our Service. DataFa.st collects anonymized usage data to help us improve our Website's performance and user experience. This data is aggregated and does not identify individual users.

6.3 Other Service Providers

We may share information with other service providers who perform services on our behalf, such as:

• Hosting and cloud storage providers
• Email service providers
• Customer support platforms
• Marketing and advertising partners (with your consent)

6.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies). We may also disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

6.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

6.6 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information as described in this Privacy Policy.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure payment processing through Stripe's PCI-compliant infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine retention periods include:

• The nature of the information and why it was collected
• Legal and regulatory requirements
• Ongoing business needs (e.g., account management, customer support)
• Your account status and preferences

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You have the right to access and receive a copy of your personal information that we hold.

9.2 Correction

You can update or correct your personal information at any time through your account settings or by contacting us.

9.3 Deletion

You may request deletion of your personal information, subject to certain legal obligations we may have to retain some data.

9.4 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or by updating your preferences in your account settings.

9.5 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent banner (where available).

9.6 Exercising Your Rights

To exercise any of these rights, please contact us at hello@vibedirectories.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at hello@vibedirectories.com.

If we become aware that we have collected personal information from a Child without verification of parental consent, we will take steps to remove that information from our servers and terminate the child's account.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your information receives an adequate level of protection regardless of where it is processed.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at hello@vibedirectories.com.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise these rights, please contact us at hello@vibedirectories.com.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date
• Sending an email notification to the address associated with your account
• Displaying a prominent notice on our Website

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Acknowledgement and Consent

By using VibeDirectories, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, you must not use our Service.

Your use of our Service constitutes your consent to the collection, use, and disclosure of your information as described in this Privacy Policy.